Low-income Energy Assistance Program

About the Program

As energy costs continue to rise, help is available for Boulder County residents who struggle to pay their winter heating bills. LEAP, the Low-income Energy Assistance Program, accepts applications from November 1 through April 30.

The Town of Lyons provides a 20% reduction in the utility rate for those who qualify. If you think you qualify, please visit Town Hall and speak with the Utility Billing Clerk.

LEAP Eligibility

To receive LEAP assistance you must meet the following requirements

  • The household must contain at least one member who is a U.S. Citizen/Legal Permanent Resident
  • Be a resident in the state of Colorado
    • To apply in Boulder, be a Boulder County resident
  • Pay heating costs, or have heating costs included in your rent
  • Meet gross monthly household income guidelines

    Eligibility varies, please apply even if you are unsure if you qualify.

  • Frequently Asked Questions

    When can I apply for assistance?

    The LEAP heating season runs annually from November 1st through April 30th and applications are accepted during this time.

    My heat costs are paid to my landlord and not a heating company, can I still qualify for LEAP?

    In most circumstances yes, so it is best to submit an application to see if you qualify.

    I submitted my application and I have not heard anything yet, where can I call to get the status of my application?

    You can call 1-866-HEAT-HELP; 1-866-432-8435

    How long does it take to process my application?

    The application process requires that you complete the entire application and answer all of the questions as well as provide all the verifications requested as a part of the application process. If you fail to do this, your application processing will be delayed. Program allows 50 days for application processing, when completed applications are submitted they are typically processed within 30 days.

    What should I do if I have a shut off notice from my utility company for my heat (emergency application)?

    It is important that you submit a copy of your disconnect notice to the LEAP office to notify them of the impending disconnect and they will expedite the processing of your application and work to process your application as quickly as possible to ensure uninterrupted utility service whenever possible.

    How do I know if I qualify for LEAP how often do I get a LEAP payment?

    If you are approved for LEAP the benefits are awarded based on the entire heating season and you will either receive your payment in one or two installments. You will receive a Notice of Eligibility once your application is processed and the notice informs you of your eligibility, either approval or denial. If approved the notice specifies who the vendor is that will receive the benefit, the dollar amount of the payments to be sent and when the payments will be issued.

    What if I need help filling out the application?

    If you are needing assistance completing an application you can call our 1-866- HEAT-HELP line or 1-866-432-8435 and the customer service representatives are available anytime to answer questions.

    Application

    For more details or to obtain an application, residents should contact the State of Colorado LEAP Information Line at 866-HEAT-HELP (866-432-8435), or visit https://cdhs.colorado.gov/leap

    The Boulder County LEAP office is located at:
    515 Coffman Street
    Longmont, CO 80501
    Phone: 303-678-6097